Outsourcing functions is the fastest way to quickly redefine, reposition and transform your key business for delivering excellence. At ITRIX Technologies, we provide the highest levels of outsourcing services to our clients so that they can create sustainable value for their customers and shareholders.
Our outsourcing services include
- Infrastructure Outsourcing
ITRIX Infrastructure Outsourcing are tailored to enable organizations to increase IT flexibility, scalability, predictability and security without losing command of their total IT performance. Our infrastructure outsourcing services provide low-cost, high-value solutions that tie to your business strategy and help you outperform market rivals.
We offer a flexible set of services—from totally transforming your service delivery model to simply addressing a specific cost or performance issue with fully integrated remote and on-site delivery.
IT cost management
- Managed IT Procurement
- Telecommunications Expense Management Process Outsourcing
- Software License Management
Data Center Services
Organizations must derive maximum value from data center investments and address data center security and compliance issues against the backdrop of rapid market change and business growth, posing challenges for costs, exposure and liability. Our data services include the following infrastructure management services to enable a secure and stable environment:
- Systems Management
- Systems Monitoring
- Storage Management
- Managed Hosting & Storage
- Database Administration
- Application Technical Services
Security Services
We provide skills and resources for infrastructure security in order to maintain controls, identify weaknesses and help ensure proper compliance and reporting. By integrating security into network services, data center services and workplace services, we maximise our clients' security, while minimizing their costs and risks.
Our suite of security services include:
- Security Risk Management
- Identity and Access Management
- Application Security
- Infrastructure Security
Business Process Outsourcing
Our business process outsourcing services allow companies to control the costs and turn their fixed costs into variable ones. Our services are designed to enable firms to concentrate on their core business in order to respond more swiftly to sectoral changes, creates promotion opportunities for employees with a technology background, and boost technological innovation.
Our Services Portfolio
- Customer Care Services
We help clients to transform their customer contact operations, improve the customer experience and enhance customer loyalty, retention and satisfaction while also lowering the cost to serve. We provide an integrated suite of scalable, "front-office," marketing, sales and customer outsourcing services to help you improve the customer experience and enhance customer loyalty, retention and satisfaction while also lowering the cost to serve.
Finance and Accounting Services
We offer a unique set of tools designed to reduce risk and increase finance efficiency. We leverage unmatched finance and accounting BPO experience and research-based knowledge to help clients redefine their finance organization and deliver measurable business results.
Our services include:
- Procure to Pay
- Order to Cash
- Record to Report
- Assets Acquire to Retire
- Cash and Banking
- Document Management
- Finance Application Management: Profit recovery and analytics, income statement, cash flow and balance sheet optimization, business analytics and performance management.
Human Resources
Our comprehensive set of human resources outsourcing services can dramatically reduce costs and improve organizational capabilities for processes like payroll and benefits administration.
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Remote Hiring
Using our remote hiring services, you can gain direct access to hire high quality, skilled professionals across industries, markets and domains at cost effective rates for 8 hours five days a week and at the same time remain a virtual project manager during this contract period.
Using our services, you can save on:
- Federal unemployment taxes
- State unemployment taxes
- Workers' compensation coverage
- Employee benefit package (Paid Leave, Paid Holiday, Insurance etc)
- Employee training
- Other associated employee administrative expenses
- Overhead expenses to the tune of 50% - 75% of salary expenses
Knowledge process outsourcing (KPO)
With global businesses becoming more competitive, the cycle time for introducing products and services has become shorter, and customers are more demanding with respect to the quality of services provided. The coming in the picture of KPO has enabled the enterprises to adopt systems and business models that not only provide operational efficiency, but also add strategic value to their products and services.
ITRIX KPO services are designed to:
- Enable enterprises to reduce design-to-market lead times
- Manage critical hardware efficiently
- Provide research on markets, competition, products and services
- Enhance organizational effectiveness in business administration and help in dealing with rapidly evolving business scenarios.
We provide the following services
- Intellectual Property (IP) research
- Equity, financial and insurance research
- Data search, integration, and management
- Analytics and data mining services
- Research and information services in human resources
- Business and market
- Engineering and design services
- Design, animation, and simulation services
- Paralegal content and services
- Medical content and services
- Remote education and publishing
- Pharmaceuticals and biotechnology
- Research and Development (IT and non-IT areas)
- Network management
- Decision Support Systems (DSS)