Logo Itrix Technologies

We are skilled in building complete ecommerce solutions that can incorporate a number of complex functional points, including integration with back-end catalog and legacy systems, interfacing real-time with a payment gateway, and containing a full administration panel that allows you to easily maintain the products and content on your site. Our ecommerce solution has been designed keeping in view the needs of modern ecommerce.

What does it include?

Homepage and Design Features

Homepage & Design Features
  • One-of-a-Kind Design - We do not use templates. All websites are 100% custom designed, no two are the same.
  • XHTML and CSS Compliant Web pages - Google & Other Search Engine Friendly pages which helps to achieve high rankings
  • Custom designed Banners running Specials or Sale.
  • Browser Compatible user friendly graphical interface and navigation.
  • Subscribe for Newsletter or email notifications.
  • Special Offers Section - which displays your best selling product in slide show using JQuery which is globally acceptable for all browsers.
  • Blogs/Forums
  • Bookmark widget.
Product Section Features
  • Complete Product Category listing page
  • Featured/Top Selling product listing
  • Detail product description and specifications in product details page with an option to view zoom-In product images -we can also integrate product videos with image as an option "view product video"
  • Displaying multiple images of a particular product in the product details page.
  • 360 degree view of products
  • Quick Shop for fast browsing through all products in different categories
  • Product Search (by price / category / All) - we have “narrow your search” or “modify your search” feature for search result page, which allows you to make your search accurate.
  • Add to wishlist
  • Photo re-touching using Photoshop to give a custom look to the product and other website images
  • Tell-A-Friend / Forward to an email
  • Gift certificates
  • Search engine keyword oriented Product Articles
  • Quantity break-up pricing option
  • Product reviews
  • Email inquiry forms - Visitors can send you enquiry emails referencing the exact item they are viewing
Shopping Cart Features
  • Shopping cart - We do not use any third party shopping cart. Every shopping cart is custom designed & developed to match your requirements and corporate identity.
  • Ability to update quantity or delete item from shopping cart
  • View "Related products" or "People who bought this also bought" or "We recommend" section
  • Currency calculator for multiple currencies
  • Ability to enter discount code coupons to avail discounts
  • Shopping cart indicator in all pages i. e. "item(s) in your cart"
Check Out Features
  • Returned customers do not need to key in their information upon checkout
  • New User sign up
  • Login section for existing users
  • Quick Checkout Option
  • My Account section for registered users to track order history
  • Calculates sales tax based on the state order is shipped to
  • Very wide range of possible shipping methods available
  • Support for calculating discounts
  • Custom feedback form
  • Customizable auto generated e-mail notifications
  • Auto generated order invoice
Payments
  • Accept Credit Cards in Real-time
  • Support for Popular Payment Gateways
  • Store and Process CC Manually
  • Set your Own Currency
  • Accept PayPal
Security Features
  • Captcha code system to prevent automated login attempts
  • All sensitive and confidential information is in encrypted form
  • SSL Support for secure transactions
  • Built-in IP blocking feature
  • Credit card number format validation

Administrative Area

Administrative Features – User Interface
  • Web based administrative interface
  • Password protected administrative access
  • Friendly Admin Home Page with shortcuts and notices
  • Last Login information for security purposes
  • View your store's top visitor's day of the week
  • View sale of the day & current month
Administrative Features – Manage Orders
  • View all orders
  • Search an order based on order id, date range, transaction id, email id, product, shipping status, order status, payment method, etc
  • Check order status – Approved/Declined/Incomplete
  • Manage shipping status – Update shipping status to: Not shipped/Shipping/Packing/Shipped
  • Send current shipping status to customers through automated email notification
  • Edit an order
  • Delete an order
  • Affiliate Sale Tracker - Track sales made through a particular campaign (PPC, email, etc) or affiliate
  • Export Orders to Excel or CSV format
  • Option to block orders from a specific country or IP
  • Send automated order survey emails to existing customers for better service and product reviews
  • Send automated discount or offer email notification to incomplete or declined orders
Administrative Features – Manage Customers
  • Search a customer(s) based on email id, order id, first/last name, date range, etc.
  • Track order history of a particular customer
  • View all customers
  • Edit customer details
  • Delete/block customer
  • Send automated emails
  • Create User or customer groups
Administrative Features – Manage Products
  • Search a product based on product id, name, specials, price, top seller, views, etc
  • View all products
  • Add unlimited products
  • Add Products to Multiple Categories - Each product can be added to as many categories as required
  • Edit product details
  • Upload PDF files containing detailed technical product information if required
  • Create groups of similar items ' people who bought this also bought' etc
  • Delete or hide products.
  • Ability to upload multiple images for a particular product
  • Dead products listing (products with no activity)
  • Out of stock product listing
  • Quantity break-up pricing option
  • "Call for pricing" option
  • Specify minimum and maximum order quantities
  • Add unlimited Product Categories & Sub Categories
  • Define a range of attributes and choices for each product i.e. size, color, etc.
  • Assign an additional price with a particular attribute or choice i.e. Size 3XL = $10.00 extra
  • Manage Product Reviews
  • Multiple currency support
  • Discount code management
  • Mark a product(s) as special
  • Inventory reminder indicators
Administrative Features – Shipping & Taxes
  • Add and assign different shipping carriers i.e. UPS, FedEx, USPS, etc
  • Custom Tax Manager – Manage different taxation options i.e. Shipping, State, Country, etc
  • Ship by Price, Weight, Flat Fee, Per Item
  • Offer Free Shipping
  • Waive Shipping for Particular Items
  • Restrict Shipping to certain countries
  • Per Item/Total Order Handling Fees
  • Add Overall Handling Weight
  • Set Maximum Box Weight
  • Customizable shipping rule configuration based on specific requirement (On Request)
Administrative Features – Content Management System (CMS)
  • Customize messages for all email notifications sent to the customers
  • Customize content for products i.e. product description, specifications, etc
  • Customize content for other static pages i.e. contact us, about us, etc.
  • Manage content for product articles
  • Manage content for FAQ's
Administrative Features – Ticket Support System
  • Tickets can be created via online forms or phone (created by staff)
  • Automatic reply that is sent out when a new ticket is opened or a message is received
  • Predefined responses for frequently asked questions.
  • Assign tickets to a staff and/or department
  • All support requests and responses are archived
Administrative Features – Affiliate program
  • Increase sales and inbound links with your own customizable affiliate programme built into your admin panel.
  • Set commissions for first and second tier affiliates individually.
  • Control panel and reports for each affiliate
  • Full payment and earnings reports in both merchant admin and affiliate admin panels.
Reports
  • Sales Report
  • Products Report (Top selling, out of stock, etc.)
  • Customers Report
  • Website traffic & statistic report
  • Search engine Report
  • Marketing campaigns report i.e. PPC, Email campaigns, affiliates, etc
Web Maintenance & Support
  • 90 days free website maintenance
  • Design & Development Support
  • Response Time
  • Priority
  • Website Health Check-Up
  • Regular Email/IM Support
Additional Features
  • Full Ownership of Source Files
  • 5 Corporate Email Accounts
  • 1 Yr Web Hosting